Privacy Policy — StudioLN💜

Last updated: November 12, 2026

StudioLN💜 operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”). The Services are powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you. It does not include anonymized or de‑identified data.

We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted by law:

• Contact details (name, billing and shipping address, phone number, email address)

• Financial information (payment card details, transaction details, payment confirmation)

• Account information (username, password, preferences, settings)

• Transaction information (items viewed, added to cart, purchased, returned, exchanged, or canceled)

• Communications (information you include when contacting customer support)

• Device information (browser, network connection, IP address, unique identifiers)

• Usage information (how you interact with and navigate the Services)

Sources of Personal Information

We may collect personal information:

• Directly from you when you create an account, make a purchase, or communicate with us

• Automatically through cookies and similar technologies

• From service providers who process information on our behalf

• From partners or other third parties

How We Use Your Personal Information

We may use your personal information to:

Provide, Tailor, and Improve the Services

This includes processing payments, fulfilling orders, remembering your preferences, arranging shipping, facilitating returns, managing your account, and customizing your shopping experience.

Marketing and Advertising

We may send promotional communications or show you online advertisements based on your activity. You may opt out of marketing emails at any time.

Monthly Letter

If you sign up for my monthly letter, I collect your first and last name and email address only to send it to you. The list is managed by Cyberimpact and stored in Canada. You can unsubscribe through the link in every letter, or by writing to me at helene@helenemontpetit.ca. The person responsible for protecting your personal information is Hélène Montpetit.

Security and Fraud Prevention

We use personal information to authenticate your account, detect and investigate fraudulent or malicious activity, and protect the Services.

Communicating with You

We use your information to provide customer support and maintain our relationship with you.

Legal Compliance

We may use your information to comply with legal obligations or respond to valid legal processes.

How We Disclose Personal Information

We may disclose personal information:

• To Shopify, vendors, and service providers (IT, payment processing, analytics, customer support, shipping)

• To business and marketing partners

• When you direct or consent to disclosure

• To affiliates within our corporate group

• In connection with business transactions or legal obligations

• To Cyberimpact, a Canadian email service, which stores subscriber names and email addresses in Canada to send our monthly letter.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your use of the Services. Shopify may use this information to provide and improve the Services and enhanced features.

To learn more, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third‑Party Websites

The Services may link to third‑party websites. We are not responsible for their privacy or security practices. You should review their policies before providing personal information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority.

Security and Retention

No security measures are perfect, and information sent to us may not be secure in transit. We retain personal information as needed to:

• maintain your account

• provide the Services

• comply with legal obligations

• resolve disputes

• enforce policies

Your Rights and Choices

Depending on where you live, you may have rights to:

• access your personal information

• request deletion

• request correction

• request portability

• manage communication preferences

You may exercise these rights through the Services or by contacting us. We may need to verify your identity.

We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we process your personal information, you may contact us or your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside your country. Transfers from the EEA or UK rely on recognized legal mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post updates on this website and revise the “Last updated” date.

Contact

If you have questions about our privacy practices or wish to exercise your rights, you may contact us at:

StudioLN-Store@proton.me Mailing address available upon request.